Contact Us - KFVS12 News & Weather Cape Girardeau, Carbondale, Poplar Bluff

Contact Us

Both in person and online, there are many different ways to contact us at KFVS12/Heartland News:

By mail:

  • KFVS12 310 Broadway
    Cape Girardeau, MO 63701
    P.O. Box 100
  • Southern Illinois Newsroom
    500 E. Plaza Drive, Suite #2
    Carterville, IL 62918

By phone:

  • Main switchboard: (573) 335-1212
  • News Tip Line: (800) 455-KFVS
  • Southern Illinois Newsroom: (618) 985-6300

By fax:

  • Business Fax: (573) 335-6303
  • Newsroom Fax: (573) 335-7723
  • Southern Illinois Newsroom: (618) 985-2681
  • Sales Fax: (573) 335-6733



If you have a specific question or comment for KFVS12, and are not sure who to contact, please feel free to directly contact one of the people below (click on a person's name to send an email):

Click here to Contact CBS Audience Services


To contact us about our closed captioning service or advise us about captioning problems, please contact the KFVS12 Program Director.  We accept calls using TDD and we are available during normal business hours to address captioning issues.

Kathy Cowan, Program Director

Telephone:  (573) 519-0124
TDD: (573) 335-0233
Fax: (573) 335-6303

To submit a complaint about an issue that cannot be resolved by contacting the Engineer on Call, you may write to:

General Manager
P.O. Box 100
Cape Girardeau, MO  63702
Telephone:  (573) 335-1212
Fax:  (573) 335-6303
E-mail:  General Manager

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