Call taker reprimanded for Amanda Berry's 911 call - KFVS12 News & Weather Cape Girardeau, Carbondale, Poplar Bluff

Call taker reprimanded for Amanda Berry's 911 call

Amanda Berry, Michelle Knight, Gina DeJeus Amanda Berry, Michelle Knight, Gina DeJeus

19 Action News reporter, Scott Taylor has just discovered the call taker during Amanda Berry's escape in May has received a written reprimand from the city.

The actions of the call-taker were under review for several reasons. During the call, it sounded as if the call taker cursed at the end.

According to the city and U.S. Secret Service audio expert, the call taker did not curse.

However, the city said he should have kept her on the line.

The city went on to tell Scott Taylor the call taker should have showed more empathy.  His actions did not measure up to standards.

"I felt he could been more empathetic with her and more compassionate with her," said Commander Thomas Stocco.

19 Action News has made the decision not to use the call taker's name.

Back in May the city said the call taker complied with policies and procedures which enabled a very fast response by police, but noted some concerns and promised a review.

Copyright 2013 WOIO. All rights reserved.

  • Heartland NewsMore>>

  • States could face severe flooding, other problems in Midwest

    States could face severe flooding, other problems in Midwest

    Wednesday, February 21 2018 6:20 AM EST2018-02-21 11:20:16 GMT
    (Source: KFVS)(Source: KFVS)

    Several states could see severe flooding and other weather-related problems amid a storm system that has brought rain, ice and snow to the Midwest and Great Plains.

    Several states could see severe flooding and other weather-related problems amid a storm system that has brought rain, ice and snow to the Midwest and Great Plains.

  • 5 things to know Feb. 21

    5 things to know Feb. 21

    Wednesday, February 21 2018 5:18 AM EST2018-02-21 10:18:33 GMT
    (Source: Pixabay)(Source: Pixabay)

    Good morning, it is Wednesday, February 21. First Alert Forecast Today will be soggy, sometimes icy and much colder than yesterday.

    Good morning, it is Wednesday, February 21. First Alert Forecast Today will be soggy, sometimes icy and much colder than yesterday.

  • 5 things to know Feb. 20

    5 things to know Feb. 20

    Wednesday, February 21 2018 5:16 AM EST2018-02-21 10:16:30 GMT

    Good morning, it is Tuesday, February 20. First Alert Forecast We have another warm, wet and windy start to the day. 

    Good morning, it is Tuesday, February 20. First Alert Forecast We have another warm, wet and windy start to the day. 

Powered by Frankly