Call taker reprimanded for Amanda Berry's 911 call - KFVS12 News & Weather Cape Girardeau, Carbondale, Poplar Bluff

Call taker reprimanded for Amanda Berry's 911 call

Amanda Berry, Michelle Knight, Gina DeJeus Amanda Berry, Michelle Knight, Gina DeJeus

19 Action News reporter, Scott Taylor has just discovered the call taker during Amanda Berry's escape in May has received a written reprimand from the city.

The actions of the call-taker were under review for several reasons. During the call, it sounded as if the call taker cursed at the end.

According to the city and U.S. Secret Service audio expert, the call taker did not curse.

However, the city said he should have kept her on the line.

The city went on to tell Scott Taylor the call taker should have showed more empathy.  His actions did not measure up to standards.

"I felt he could been more empathetic with her and more compassionate with her," said Commander Thomas Stocco.

19 Action News has made the decision not to use the call taker's name.

Back in May the city said the call taker complied with policies and procedures which enabled a very fast response by police, but noted some concerns and promised a review.

Copyright 2013 WOIO. All rights reserved.

  • Trending StoriesTrending StoriesMore>>

  • 2 shot, student in custody in IN middle school shooting

    2 shot, student in custody in IN middle school shooting

    Friday, May 25 2018 9:40 AM EDT2018-05-25 13:40:34 GMT
    Friday, May 25 2018 12:11 PM EDT2018-05-25 16:11:03 GMT

    Two people have been injured.

    Two people have been injured.

  • Meet the student whose picture walking to graduation gained nationwide attention

    Meet the student whose picture walking to graduation gained nationwide attention

    Thursday, May 24 2018 7:09 PM EDT2018-05-24 23:09:14 GMT
    (Source: WBRC Video)(Source: WBRC Video)

    A picture is worth a thousand word, but one picture captured by a MAX bus driver captured tells a story of determination.

    A picture is worth a thousand word, but one picture captured by a MAX bus driver captured tells a story of determination.

  • Rachel Dolezal, who posed as black, accused of welfare fraud

    Rachel Dolezal, who posed as black, accused of welfare fraud

    Thursday, May 24 2018 9:02 PM EDT2018-05-25 01:02:28 GMT
    Friday, May 25 2018 2:14 AM EDT2018-05-25 06:14:01 GMT
    (AP Photo/Nicholas K. Geranios, File). FILE - In this March 20, 2017, file photo, Rachel Dolezal poses for a photo with her son, Langston, at the bureau of The Associated Press in Spokane, Wash. Dolezal, a former NAACP leader in Washington state whose ...(AP Photo/Nicholas K. Geranios, File). FILE - In this March 20, 2017, file photo, Rachel Dolezal poses for a photo with her son, Langston, at the bureau of The Associated Press in Spokane, Wash. Dolezal, a former NAACP leader in Washington state whose ...
    A former NAACP leader in Washington state whose life unraveled after she was outed as a white woman pretending to be black has been charged with welfare fraud.
    A former NAACP leader in Washington state whose life unraveled after she was outed as a white woman pretending to be black has been charged with welfare fraud.
Powered by Frankly