16,000+ Kentuckians begin application process on kynect - KFVS12 News & Weather Cape Girardeau, Carbondale, Poplar Bluff

16,000+ Kentuckians begin application process on kynect

Posted: Updated:
  • Heartland NewsMore>>

  • Does It Work: Juggle Bubbles

    Does It Work: Juggle Bubbles

    Wednesday, August 20 2014 7:00 AM EDT2014-08-20 11:00:26 GMT
    As summer is winding down, you might be trying to squeeze in last time outside with the family.
    As summer is winding down, you might be trying to squeeze in last time outside with the family.
  • Official: 4 of 6 child hostages freed in Harvey

    Official: 4 of 6 child hostages freed in Harvey

    Wednesday, August 20 2014 6:59 AM EDT2014-08-20 10:59:16 GMT
    A suburban Chicago police officer has been shot in an exchange of gunfire after responding to a call about a burglary in progress.
    Authorities say a fourth child has been freed by two suspects who barricaded themselves in a house in the southern Chicago suburb of Harvey after a foiled burglary.
  • Driver charged in crash that killed wife

    Driver charged in crash that killed wife

    Wednesday, August 20 2014 5:14 AM EDT2014-08-20 09:14:02 GMT
    A Kansas City man whose wife was killed when he crashed their car into a sign post has been charged with involuntary manslaughter.
    A Kansas City man whose wife was killed when he crashed their car into a sign post has been charged with involuntary manslaughter.

FRANKFORT, KY (WAVE) - More than 16,000 individuals and families in Kentucky have started the application process on kynect, the state's online health benefit exchange, since it launched on Tuesday, according to a news release from the office of Gov. Steve Beshear.

The release states that between Tuesday morning and 7 a.m. Friday:

  • 137,085 unique visitors have checked out kynect.ky.gov, visiting 2,258,612 web pages.
  • 127,483 people -- or 93 percent of all site visitors -- conducted pre-screenings to determine qualifications for subsidies, discounts or programs like Medicaid.
  • 16,306 applications for health care coverage were started; 10,778 have been completed.
  • 4,739 individuals and/or families enrolled in new health care coverage.
  • 166 small businesses started applications for health insurance for employees.
  • 22,507 calls were answered by the kynect contact center at 1-855-4kynect (1-855-459-6328).

A spokesperson for the governor's office said thousands of Kentuckians are using the kynect call center for immediate troubleshooting and general questions about the Affordable Care Act. People wanting information by phone are being advised of the following:

  • Early afternoon calls tend to have slightly shorter wait times.
  • If a caller's hold time exceeds five minute, an automated prompt will ask whether the caller would like to leave a call-back number for a customer service representative to use.

In addition, people accessing information online who encounter a problem should send an email to the call center informing staff members of the issue. A customer service representative will respond in a timely manner, according to the news release.

Kentuckians can visit kynect.ky.gov to comparison shop for health insurance products. Kynect will help uninsured Kentuckians get coverage through private insurance plans or Medicaid, as well as the Kentucky Children's Health Insurance Program (KCHIP).

During the six-month open enrollment period, Kentuckians will be able to compare and select health insurance plans and discover if they qualify for programs like Medicaid by using the kynect website, calling the toll-free contact center, filling out a mail-in application or by visiting a kynector or insurance agent in their community.

Kentucky has 640,000 uninsured residents – 92 percent of them will qualify for Medicaid or will qualify for financial assistance to help cover a portion of their healthcare costs.

KKentuckians who sign up before December 15 will begin coverage on January 1, 2014. Open enrollment is available through March 31, 2014. Individuals and small business owners can also call the kynect contact center for assistance at 1-855-4kynect (1-855-459-6328).

Copyright 2013 WAVE 3 News. All rights reserved.

Powered by WorldNow

310 Broadway
Cape Girardeau, MO 63701

FCC Public File
publicfile@kfvs12.com
573-335-1212
EEO Report
Closed Captioning

All content © Copyright 2000 - 2014 Worldnow and KFVS12. All Rights Reserved.
For more information on this site, please read our Privacy Policy and Terms of Service.