(CNN) - The White House has appointed a management guru to oversee fixing the glitchy Obamacare web site.
Despite the move, Republicans are still on the attack. Which is why the Obama administration appears to be going into damage control mode.
President Barack Obama recorded this video message for his post-campaign volunteer team, to spread the message of patience.
"By now you've probably heard the web site is not working as smoothly as it was supposed to," Obama said.
The Obama administration has also appointed Jeff Zients, the man who will soon be the president's top economist and who once served as acting budget director, to be the "Mr. Fix It" and go after the site's technical problems...
"I think he's providing management advice and consultation. But for more details about his role, because he's being brought on by HHS, I would refer you to HHS," Press Secretary Jay Carney said.
But the White House is offering few additional details about the web site rescue effort.
"I would send you to HHS. The tech surge was announced by CMS and HHS, so I would refer you to them...I would refer you to HHS," Carney said.
Republicans want more oversight. Calling for weekly reports on the web site's progress, and a delay of the mandate to buy insurance if the tech issues continue.
"The president put politics ahead of his own program working effectively and easily for hundreds of millions of Americans," Rep. Darrell Issa said.
Former vice presidential candidate Paul Ryan is the latest top GOP leader to call on Health and Human Services Secretary Kathleen Sebelius to step down, saying on a Republican conference call, "this rollout has been a fiasco. I think some people should be held responsible."
But Clay Johnson, a former White House innovation fellow who worked on IT projects for the administration says the real problem is with the government contractors who built the site.
"I think they don't know how to measure success," he said. "The federal government wants to innovate so badly but it doesn't have the access to the right kinds of contractors that it needs to pull off this kind of innovation."
A Democratic source told CNN the White House offered House Republicans a briefing on Obamacare just days before the insurance marketplace went live online.
A spokesman for House Speaker John Boehner said that offer was never made, but that if the offer still stands, they'll take it.
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