New technology takes over when communication fails during storms - KFVS12 News & Weather Cape Girardeau, Carbondale, Poplar Bluff

New technology takes over when communication fails during storms

Posted: Updated:
"Communications, everything failed in the county,” Chief Perrien said. "Communications, everything failed in the county,” Chief Perrien said.
  • Heartland NewsMore>>

  • All clear following bomb scare in Jackson County

    All clear following bomb scare in Jackson County

    Saturday, August 30 2014 11:49 PM EDT2014-08-31 03:49:45 GMT
    JACKSON COUNTY, IL (KFVS) - The Jackson County Sheriff's Office responded to a bomb threat on their property today.Officials say a mentally unstable man brought two military flares inside his car to the sheriff's parking lot.They say he didn't make any threats and said he wanted to turn the devices over to deputies.As a precaution, deputies moved 30 inmates to another cell block within the jail, away from any potential harm.Patrons at a local business were also evacuated.The joint Carbondale ...
    JACKSON COUNTY, IL (KFVS) - The Jackson County Sheriff's Office responded to a bomb threat on their property today.Officials say a mentally unstable man brought two military flares inside his car to the sheriff's parking lot.They say he didn't make any threats and said he wanted to turn the devices over to deputies.As a precaution, deputies moved 30 inmates to another cell block within the jail, away from any potential harm.Patrons at a local business were also evacuated.The joint Carbondale ...
  • Judge finds Texas abortion rules unconstitutional

    Judge finds Texas abortion rules unconstitutional

    Saturday, August 30 2014 9:23 PM EDT2014-08-31 01:23:21 GMT
    Tough new Texas abortion restrictions are on hold after a federal judge found Republican-led efforts to hold abortion clinics to hospital-level operating standards unconstitutional in a ruling that spares more than...
    Tough new Texas abortion restrictions are on hold after a federal judge found Republican-led efforts to hold abortion clinics to hospital-level operating standards unconstitutional in a ruling that spares more than a dozen...
  • Man fatally shot while changing tire in St. Louis

    Man fatally shot while changing tire in St. Louis

    Saturday, August 30 2014 8:07 PM EDT2014-08-31 00:07:00 GMT
    St. Louis police are investigating after a man was fatally shot while changing a flat tire near his home.
    St. Louis police are investigating after a man was fatally shot while changing a flat tire near his home.
SCOTT COUNTY, MO (KFVS) -

When disaster struck Sunday afternoon, Scott County first responders found themselves in a challenging scenario.

The dispatch center had lost power and crews had no way to know where to go, but some new technology kicked in when all else failed. It allowed firefighters to get to those in need, even though radio communication was lost.

Jeanne Wallace, a Scott County resident, said within minutes of climbing out of her storm cellar on Sunday afternoon, she saw firefighters and emergency personnel on scene. Scott County Rural Fire Chief Jeremy Perrien said that might not have been possible if it weren't for the new system that sends text messages to every firefighter.

"Communications, everything failed in the county," Chief Perrien said.

Dispatch was getting lots of calls.

"We had some reports of kids trapped in storm cellars, houses overturned, houses in the roadways," Chief Perrien said.

However, dispatchers had no way to tell emergency personnel where to go.

"The pagers weren't working, the radios weren't working," Chief Perrien said.

That's when the new texting technology became the only efficient way to send help.

"I don't want to say that if somebody needed help that we never would have responded, but I think it's pretty safe to say without this system everything definitely would have been delayed a lot more than what it was, "Chief Perrien said. "I was able to look at this on the on duty and see who was already assigned, who was now assigned. Yeah, this really saved us."

Every Scott County Rural firefighter is in the system, they can access the application on their smart phones and be looped into text alerts. The messages tell firefighters where the emergency is located and when to respond.

After the storms passed, people say they were glad to see help had arrived so quickly.

"They had their big truck parked down here on the highway and they walked around to make sure everyone was out of their homes and see if anyone was injured or if there was anything they could do to help anyone," Wallace said.

Perrien said with the new system firefighters will get their radio and pager messages as well as text messages right to their phones.

"I don't want to say that if somebody needed help that we never would have responded, but I think it's pretty safe to say without this system everything definitely would have been delayed a lot more than what it was," he said.

Copyright 2013 KFVS. All rights reserved.

Powered by WorldNow

310 Broadway
Cape Girardeau, MO 63701

FCC Public File
publicfile@kfvs12.com
573-335-1212
EEO Report
Closed Captioning

All content © Copyright 2000 - 2014 Worldnow and KFVS12. All Rights Reserved.
For more information on this site, please read our Privacy Policy and Terms of Service.