Dixie Electric customers being targeted by scam - KFVS12 News & Weather Cape Girardeau, Carbondale, Poplar Bluff

Dixie Electric customers being targeted by scam


Officials with Dixie Electric tell WSFA 12 News their customers are being targeted as part of another utility payment scam. The scam was first seen during the summer months but it making its rounds again.

Terri Faulkner, a spokeswoman for Dixie Electric, says the scam seems to be targeted primarily at businesses, "but they could just as easily hit our residential member-owners as well," she said.

The scam is being conducted by phone, Faulkner says. "The caller contacts the business stating that the power bill has not been paid, or that their recent payment was rejected, and they are pending immediate disconnection of service," Faulkner says. "The caller then encourages the business to make a payment by going to a local drug store or convenience store to purchase a prepaid credit/debit card to make a payment."

Faulkner says Dixie Electric Cooperative does make automated courtesy telephone calls to member-owners to notify them of late bills, but she adds the company never contacts its customers to collect payments directly over the phone.

Those who receive a suspicious call can contact Dixie Electric immediately at 1-800-349-4332.

Faulkner says the company is working with law enforcement in any possible way, and those who feel they've been a victim should file a report with their local police department.

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