MARYSVILLE, CA (KOVR/CNN) - A dispatcher is being praised for keeping her composure while handling a call from her own home.
She says she was just doing her job.
The call came in from her husband Robert. He noticed his son, Maverick, was turning blue.
He had swallowed a metal washer that fell off of a piece of furniture.
"I heard him say an address, and I perked up, and then I heard him say it again,” Britney Melchor. “And I recognized that as my own home address."
It was a shock, but Britney Melchor she said she had to keep her composure and do her job to get Maverick help fast.
"He went completely limp, wasn't breathing,” Robert Melchor said. “At that point, I made the decision to take my middle finger and shove the object past his airway.”
Robert Melchor said his past medical training helped him dislodge the washer and clear Maverick's airway.
Crews arrived about the same time.
The family got an X-ray of the washer inside Maverick's stomach after their trip to the hospital.
"My first reaction was getting help to him right away, just like any other 911 phone call that I've ever had,” Britney Melchor said. “My first instinct is to do my job and help save that life."
Britney Melchor says she just did what she's trained to do, but her bosses are proud of her performance under pressure.
"It's an extremely hard job, and then to have to deal with hearing about her own child being in peril, just the amount of composure, professionalism and poise,” Marysville Police Dept. Deputy Chief Aaron Easton said. “It really stood out."
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